Ask the Peña
Frequently Asked Questions
Find quick answers to common inquiries about memberships, event registration, and our community guidelines.
Membership opens once a year, usually in March–April. While it's open, create an account on this site, complete your profile, choose a plan on the Memberships page and pay online. Your membership becomes active once your payment is confirmed, and that's when your membership number is assigned.
Registration and renewals open once a year for one to two months, usually March–April, and a membership covers the whole season. We announce the dates on this site and on our Facebook page.
Each season has plans for new members and plans for renewing members, and a plan can have an age limit. The Memberships page lists every plan and exactly what it includes. Every active member gets a membership number and a membership card in their account, and can request Real Madrid match tickets.
It depends on the plan and what it includes. The Memberships page shows the current plans and their prices.
Live screenings of Real Madrid's big matches, get-togethers, and our own competitions such as the Battle of Madridistas football tournament. Upcoming events are listed on the Events page.
Open the event on the Events page and register there; paid events are paid online. Once your registration is confirmed, your digital ticket appears in My Events.
Active members can request tickets for Real Madrid home matches in La Liga and the Champions League from the Fixtures page, one ticket per member per match. PMBD submits the requests to Real Madrid, which allocates the tickets at face value. You can follow each request in My Ticket Requests.
Checkout shows the options that are open at the time. They can include bKash, cards and internet banking through SSLCommerz, mobile wallets such as Nagad, Rocket and Upay, and bank transfer. For a manual payment you enter the transaction ID (and upload the slip for a bank transfer), and our team confirms it.
Yes. Membership, ticket requests, the Shop and predictions all work online from anywhere in Bangladesh, and we deliver across the country. Each event on the Events page shows its venue.
In the Shop on this site. Some items are sold as pre-orders; the product page says which.
Yes. Orders go out by courier to any address in Bangladesh, and the delivery fee is shown at checkout. You can follow your parcel in My Deliveries. We don't ship outside Bangladesh.
Use the Contact page, or email info@pmadridistabd.com from your registered email address. For a payment problem, include the transaction ID.
Select "Forgot password?" on the sign-in page and enter your registered email address. We'll email you a reset link; if it doesn't arrive, check your spam folder.
Yes. Real Madrid C.F. officially recognised Peña Madridista Bangladesh on 26 December 2019, making it the first official Real Madrid supporters' club in Bangladesh. Real Madrid lists the peña on its fan clubs page.