Terms of Service

Last updated: January 2025

Please read these terms carefully before using PMBD services. By becoming a member or using our services, you agree to these terms and conditions.

Acceptance of Terms

By accessing or using the Peña Madridista Bangladesh (PMBD) website, services, or becoming a member, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service and our Privacy Policy.

If you do not agree to these terms, please do not use our services or apply for membership.

Membership Terms

Eligibility

  • Must be a genuine Real Madrid fan
  • Must be at least 16 years old (parental consent required for minors)
  • Must provide accurate and complete information
  • Must reside in or have strong ties to Bangladesh

Member Responsibilities

  • Maintain respectful conduct at all PMBD events and activities
  • Pay membership fees and other charges on time
  • Keep membership information up to date
  • Follow PMBD community guidelines and code of conduct
  • Respect intellectual property rights

Membership Benefits

  • Access to exclusive PMBD events and activities
  • Official PMBD membership card and certificates
  • Priority booking for limited-capacity events
  • Access to member-only content and resources
  • Networking opportunities with fellow Madridistas
Payment Terms

Membership Fees

  • Annual membership fees are due at the time of application or renewal
  • Fees are non-refundable except in exceptional circumstances
  • Fee structures may change with 30 days advance notice
  • Failed payments may result in membership suspension

Event and Merchandise Payments

  • Event tickets must be paid for at the time of booking
  • Merchandise payments are processed securely through our platform
  • Refunds for events may be available up to 48 hours before the event
  • All payments are in Bangladeshi Taka (BDT) unless otherwise specified
Code of Conduct

All members must adhere to our code of conduct:

✅ Acceptable Behavior
  • • Respectful communication
  • • Supporting Real Madrid positively
  • • Helping fellow members
  • • Following event guidelines
  • • Constructive feedback
❌ Prohibited Behavior
  • • Harassment or discrimination
  • • Offensive or inappropriate content
  • • Spam or unauthorized promotion
  • • Violating venue rules
  • • Unauthorized use of PMBD name/logo
Intellectual Property

PMBD Content

All content on the PMBD website, including text, images, logos, and designs, is owned by PMBD or licensed to us. You may not:

  • Reproduce, distribute, or modify our content without permission
  • Use PMBD logos or branding for commercial purposes
  • Create derivative works based on our content

User-Generated Content

By submitting content (photos, comments, posts), you grant PMBD a non-exclusive right to use, display, and distribute your content for PMBD purposes. You retain ownership of your content.

Privacy and Data Protection

Your privacy is important to us. Our collection, use, and protection of your personal information is governed by our Privacy Policy, which is incorporated into these terms by reference.

By using our services, you consent to the collection and use of your information as described in our Privacy Policy.

Disclaimers and Limitations

Service Availability

We strive to provide uninterrupted service but cannot guarantee 100% uptime. We may temporarily suspend services for maintenance or updates without prior notice.

Event Changes

PMBD reserves the right to modify, postpone, or cancel events due to circumstances beyond our control (weather, venue issues, etc.). We will provide reasonable notice when possible.

Limitation of Liability

PMBD's liability is limited to the amount paid for membership fees. We are not responsible for indirect, incidental, or consequential damages.

Membership Termination

Voluntary Termination

Members may terminate their membership at any time by contacting us. Membership fees are generally non-refundable.

Involuntary Termination

We may terminate membership for:

  • Violation of these terms or code of conduct
  • Non-payment of fees
  • Providing false information
  • Behavior that harms PMBD's reputation or other members
Governing Law

These terms are governed by the laws of Bangladesh. Any disputes will be resolved through arbitration or in the courts of Dhaka, Bangladesh.

Contact Information

If you have questions about these terms of service, please contact us:

Email:

legal@pmbd.org

Address:

Dhaka, Bangladesh

Terms Updates

We may update these terms from time to time. Material changes will be communicated to members via email and posted on our website. Continued use of our services after changes are posted constitutes acceptance of the updated terms.